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Customer Reviews

Natalie Trethowen
1 month ago

Wanted to say acknowledge the great customer service you provide, I’ve had my machine since September 2019 and had a couple issues over the time, each time customer service us been great. Unfortunately on Good Friday my hizero died, I messaged and to my surprise...

Tanya Cann
1 month ago

Jason Facetimed us and sorted out the problem immediately. Excellent customer service. Love the product and after sales is brilliant. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

Melissa Purkiss
2 months ago

I was having a few issues with my hizero and called the QLD store and spoke with Jason. He was able to quickly find the problem over FaceTime and it’s back up and running! Easy solution and great customer service. Thank you Jason!

Rhiannon Haskins
2 months ago

My HiZero foam roller had stopped spinning and honestly at 8 months pregnant in a tropical QLD summer I was not looking forward to the hassle of getting it fixed and going back to a mop and bucket

Karen was able...

Kess Leigh
2 months ago

Honestly I love my hizero and I’m so impressed with the customer service I receive every single time I send an email/phone call or message though Facebook.
That alone makes me very happy and I will recommend hizero Australia to everyone.
...

Suzie Barrak
2 months ago

- I've had it 6 months and all my parts are still in great condition
- sweeps, mops and dries in one motion
- One tank does almost my whole house
- dries in under a minute and never leaves wet and...

Marissa Charles
3 months ago

This week I’ve received the best customer service from Dawn. She sent me out a part I needed then face timed me to help me get my machine going again to save me the trip in (almost an hour drive) with my kids. So grateful...

Mégan Ward
3 months ago

Tried another model around similar pricing but sent it back and purchased the Hizero. Its fantastic.
4.5 stars.

Karina Ward
3 months ago

I've had my hizero since march 2020 and fell in love with it straight away so easy to use/clean, cuts time in half when cleaning my floors with 3 kids my floors also dry instantly so anyone can walk on them straight after. when I've...

Rachael Phillips
4 months ago

Best investment, I did lots of googling to find the best one for me and I am super happy with my purchase. I would definitely recommend. Putting together out the box was a bit of a mission but thanks to a YouTube video 5 min...

Cassie Wilkinson
5 months ago

Highly recommend fantastic customer support and absolutely amazing product wish I knew about the Hizero earlier it’s changed my life.
Highly recommend this product 🙂

Sinta Umali-Velasco
6 months ago

Purchased our Hizero late June this year (2020). It’s amazing. Now am thinking about maintenance I wish Hizero offered recycling for the old parts.

Karyn Mauerhan
6 months ago

This vacuum mop has changed my life ! I have more time to spend on thinking’s other than cleaning. Thank you Hizero !!

Ian Campbell
6 months ago

Very very good, recommend to all who are considering buying one.

James North
7 months ago

I absolutely hate using a normal mop & bucket, but this Bionic Mop is AMAZING!

This does such a great job of mopping the floor, leaving no water around & also sweeps up all the dirt. I can just use the Hizero...

Kathy Mufovski
7 months ago

After hearing my sister in law and good friend rave about this product I finally bought one, and so glad I did ! Can’t believe I didn’t buy it earlier. Absolutely amazing product !

Jen Howle Pronesti
7 months ago

Love my hizero, probably the best money I have spent. My house is all hard floors and I think it’s easy to keep the floors clean with my Hizero. Highly recommended!

Kevin Luong
8 months ago

We recently had a fairly major disaster where several hundred litres of UV reactive dye tinted water flooded our apartment through a cracked stormwater pipe.

It took over 12 hours to clean up (much of the time spent moving heavy furniture around),...

Sally Powell
11 months ago

Worth every penny!! I use to spend half an hour cleaning my floors and now it only takes 10 min. My floors actually look and feel clean too. I wish I had bought one sooner. Thank you Hizero for making my life so much easier.

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