Customer Reviews

Lifechanger 🙌
I love everything about the Hizero, and their customer service/aftercare is incredible

Amazing mop and even better customer service 👌🏻 I recommend this to all my friends with small children, it makes keeping the floors clean a simple task that can be done one handed with a baby on your hip. Picks up more dust/dirt than my...

I had an issue with my Hizero, so I took it in to the Perth office and saw Mel who not only helped me with the issue, rectified it immediately but also provided me with an upgrade and accessories. Alongside this, she taught me in...

Everything . Even down to the service. When I have an issue with my mop I call DAWN at the Malaga office . She is amazing . Always happy to help. ALways solves my issue. Can’t recommend Hizero and the staff at Malaga enough ....

I honestly cannot believe the service I have received from the Cannon Hill team! I let hizero know I was having issues within an hour Jason was at my door picking up the hizero three hours later it was back fixed under guarantee and back...

Not only is Hizero a game changer for families with young children, they also have the most amazing team who were so helpful and supportive when our machine developed a fault. Thank you all for the great service!

Best cleaning product ever and excellent customer service

This is AMAZING! I wish I knew of it sooner! Makes cleaning up after my 2 and a half year old so easy and with a 6 month old too the floor after meal times can be pretty messy. The Hizero is so good, so...

love my hizero! not quite sure how I lived without it...but also had the best service experience today with Jason at cannon hill in brisbane. he literally walked me through step by step and fixed my problem. so glad to have my hizero back up...

Wanted to say acknowledge the great customer service you provide, I’ve had my machine since September 2019 and had a couple issues over the time, each time customer service us been great. Unfortunately on Good Friday my hizero died, I messaged and to my surprise...

Jason Facetimed us and sorted out the problem immediately. Excellent customer service. Love the product and after sales is brilliant. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

I was having a few issues with my hizero and called the QLD store and spoke with Jason. He was able to quickly find the problem over FaceTime and it’s back up and running! Easy solution and great customer service. Thank you Jason!

My HiZero foam roller had stopped spinning and honestly at 8 months pregnant in a tropical QLD summer I was not looking forward to the hassle of getting it fixed and going back to a mop and bucket

Karen was able...

Honestly I love my hizero and I’m so impressed with the customer service I receive every single time I send an email/phone call or message though Facebook.
That alone makes me very happy and I will recommend hizero Australia to everyone.
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- I've had it 6 months and all my parts are still in great condition
- sweeps, mops and dries in one motion
- One tank does almost my whole house
- dries in under a minute and never leaves wet and...

This week I’ve received the best customer service from Dawn. She sent me out a part I needed then face timed me to help me get my machine going again to save me the trip in (almost an hour drive) with my kids. So grateful...

Tried another model around similar pricing but sent it back and purchased the Hizero. Its fantastic.
4.5 stars.

I've had my hizero since march 2020 and fell in love with it straight away so easy to use/clean, cuts time in half when cleaning my floors with 3 kids my floors also dry instantly so anyone can walk on them straight after. when I've...

Best investment, I did lots of googling to find the best one for me and I am super happy with my purchase. I would definitely recommend. Putting together out the box was a bit of a mission but thanks to a YouTube video 5 min...