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Customer Reviews

Tahlia Peach
2 weeks ago

Highly recommend HiZero.

Worked beautifully on my tiled floor and now perfectly on wooden flooring.
Love being able to give the house a quick ‘sweep’ and mop at the same time at the end of the day without having...

Verity Thomson
3 weeks ago

5/5 rating. Amazing product and amazing customer service from Melbourne staff.

Tracey-Leigh Mazzarella
4 weeks ago

I cannot live without my Fairy Godmother. It has changed my life totally. I am partially disabled and many years ago I had to stop washing my floors in one go and revert to what I could handle on a daily basis. Now for someone...

Darren Hebrard
4 weeks ago

Highly recommend Hizero. Exceptional customer service and helped with and out of warranty issue. Both product and after sales service are top notch.😀

Fee Millson
1 month ago

amazing product and incomparable customer service!

Barbara Gasior
2 months ago

Wow and thank you... brilliant product! It takes no effort to keep my floors sparkling clean after a dog and kids. Its lightweight and always ready to go, so my floors are always immaculate - A broom or vacuum or mop & bucket does not...

Gillian Shave
2 months ago

I've had my Hizero for a little over a week now, if you have wood or tile floors this is the machine for you. I gave it a challenge today and didn't sweep up the cat fluff and it's done a fabulous job. easy to...

Samantha Shoesmith
3 months ago

I was sceptical at first, now I can't recommend hizero enough! With four young kids and a couple of pets, the floors were always the neglected part of my house. Hizero makes clean-up so much quicker and easier than ever before! I will say that...

Jessica De Ionno
6 months ago

Hizero has changed my life 🤣! It makes cleaning up after my two little ones an absolute breeze and has saved me so much time and effort. It is worth every penny! Thanks for designing such a brilliant product!

Kelsey Talent
8 months ago

Lifechanger 🙌
I love everything about the Hizero, and their customer service/aftercare is incredible

Sammy Circle
8 months ago

Amazing mop and even better customer service 👌🏻 I recommend this to all my friends with small children, it makes keeping the floors clean a simple task that can be done one handed with a baby on your hip. Picks up more dust/dirt than my...

Jennifer Jane
9 months ago

I had an issue with my Hizero, so I took it in to the Perth office and saw Mel who not only helped me with the issue, rectified it immediately but also provided me with an upgrade and accessories. Alongside this, she taught me in...

Kerry Cornish Redding
10 months ago

Everything . Even down to the service. When I have an issue with my mop I call DAWN at the Malaga office . She is amazing . Always happy to help. ALways solves my issue. Can’t recommend Hizero and the staff at Malaga enough ....

Jade Kimberley Taylor
11 months ago

I honestly cannot believe the service I have received from the Cannon Hill team! I let hizero know I was having issues within an hour Jason was at my door picking up the hizero three hours later it was back fixed under guarantee and back...

Adeline WG
11 months ago

Not only is Hizero a game changer for families with young children, they also have the most amazing team who were so helpful and supportive when our machine developed a fault. Thank you all for the great service!

Ryan Shannan
12 months ago

Best cleaning product ever and excellent customer service

Lauren Thewlis
12 months ago

This is AMAZING! I wish I knew of it sooner! Makes cleaning up after my 2 and a half year old so easy and with a 6 month old too the floor after meal times can be pretty messy. The Hizero is so good, so...

Natalie Trethowen
1 year ago

Wanted to say acknowledge the great customer service you provide, I’ve had my machine since September 2019 and had a couple issues over the time, each time customer service us been great. Unfortunately on Good Friday my hizero died, I messaged and to my surprise...

Tanya Cann
1 year ago

Jason Facetimed us and sorted out the problem immediately. Excellent customer service. Love the product and after sales is brilliant. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

Melissa Purkiss
1 year ago

I was having a few issues with my hizero and called the QLD store and spoke with Jason. He was able to quickly find the problem over FaceTime and it’s back up and running! Easy solution and great customer service. Thank you Jason!

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