New Trading hours all stores. Mon-Frid 9am-5pm. From this week stores open on 1st & 3rd Saturday of each month 9am-1pm. Showrooms

Trade & Save Other Brand

Trade-In your current brand hard floor cleaner for the new F500

Save $150* OFF RRP $999 when you trade your other brand for a Hizero F500.
Wish you’d bought a Hizero? Now you can trade in your existing brand & save!

Is your existing brand of floor cleaner just not working anymore? Trade & Save offer now available. Save $150 Off $999 (RRP)

Terms & conditions *Trade & save is NOT available on Sale prices. RRP only. One trade in per new sale. Offer ends 30th May.

Watch how easy it is to Trade-in your existing Hard-floor cleaner to the latest model Hizero F500

Trade & Save program in 4 easy steps.

  1. Select your current hard floor cleaner brand below.

  2. Checkout with your preferred payment method.

    Credit card, Paypal, Zip or Afterpay.

  3. We will ship your new HIZERO F500 to your home free.

    Attached with the new HIZERO will be instructions on how to return the old hard floor cleaner.

  4. Drop off the old appliance to your local post office with the reply paid label provided by us

    When we receive the old appliance we will rebate the $150 trade in allowance to the payment method used within 5-7 business days.

Get Started

Select your current Hard Floor Cleaner Brand

FAQs

See our trade & save FAQs below. If you have any questions call us 1800 662 301 or use our “live chat” through messenger online.

What are the differences between Hizero & all other brands.

Hizero F500 uses bionic no suction technology, completely different to all other brands on the market.

1: NST- No Suction Technology means no noisy or smelly emissions, it’s not a vac.
2: High density polymer roller cleans better than microfibre, exclusive technology.
3: Separates hard waste & liquid waste for easier cleaning, exclusive technology.
4: 60 minute run time, almost twice the others.
5: Very low noise level, less than 60db, clean quietly
6: Best after sales service & support checkout our customer reviews.
Product Review winner 4 years in a row!

Over 35,000 Hizero all in one hard floor cleaners have been sold in Australia since Sep 2018.

Can I do a trade in in-store or over the phone?

You can attend any Hizero showroom with your old appliance to take advantage of the trade & save offer.
We can also process trade and save orders over the phone call 1800 662 301 during business hrs.
(note one trade in for each new sale)

How do I trade in my old appliance?

Please purchase online and follow the steps as shown on the page and in the video, its really easy.
We are here to help every step of the way, our live chat team can help 7 days a week

When do I get my trade in rebate.?

When you receive your new Hizero , attached will be return instructions for your old model. Once we have received the old appliance we will rebate the $150 onto the original payment method used. The rebate will be applied within 5 business days of receiving your old appliance. (Please note the rebate is payable on RRP not specials prices. If you process a trade in on a sale price this will not be valid & the trade in rebate will be calculated off RRP, only one trade in per new sale)

How do I return my old appliance?

When you receive the new Hizero attached will be an instruction sheet & an Australia Post reply-paid label.

Take out the new Hizero and use the brown outer box (keep the white box) to pack the old appliance, please remove all water before packing. You may need to remove the handle off your old appliance, then pack and seal the box
(search online to find instructions on how to remove the handle on your current floor cleaner)

Attach the provided label and drop off to your local post office at your convenience.

Do I need to pay shipping costs?

There is no cost to return the old appliance. Please pack the old appliance in the brown outer box that the new one came with.
Please use the supplied Australia post reply paid label, attach this to the brown box with the old appliance inside.
Please drop off at your local post office.

What do you do with the old appliances.?

We dismantle and recycle the old appliances.
Please note if you cancel your order after we have received your old appliance it cannot be returned.
Once the rebate has been paid the old appliance cannot be returned as it has been destroyed.

The battery is responsibly recycled with a range of battery recycling companies

 

Can I keep my old appliance?

If you are using the trade & save offer the old appliance must be returned for the rebate to be applied

If the old appliance is not returned the rebate will not be applied.
You have 60 days from purchase date to return the old appliance.

Can I keep any of the accessories from the old appliance?

Yes you can keep any accessories from the old appliance. We only require the appliance to be returned.
Any questions chat with our online team 7 days a week.

Join the HIZERO Club!
Get 10% OFF your next order!
*Not to be used in conjunction with any other offer. Excludes Shipping.
Redeemable coupon code online only. Offer valid for 30 days from date of joining.