Trade & Save Online
Trade-In your 801/803 model for the new F500
Save $250* OFF RRP $999 when you trade your old HIZERO for a new one.
New F500 Model back in stock, trade & save offer is now available. It’s quick & easy.
Does your Hizero look worn out or just well used? Trade & save offer now available. Save $250 Off $999 (RRP)
Terms & conditions *Trade & save is NOT available on Sale prices. RRP only. One trade in per new sale. Offer ends 29th FEB
Trade & Save program in 4 easy steps.
Enter the serial number of your existing F801/F803 in the box provided below.
(Located on the back of the handle 15 digits starts with 7801 or 7803)
Checkout with your preferred payment method.
Credit card, Paypal, Zip or Afterpay.
We will then ship your new HIZERO to your home free.
Attached with the new HIZERO will be instructions on how to return the old model.
Drop off the old HIZERO to your local post office with the reply paid label provided by us
When we receive the old HIZERO we will rebate the $250 trade in allowance to the payment method used within 5-6 business days.
Enter your existing HIZERO F801/803 serial number.
See our trade & save FAQs below. If you have any questions call us 1800 662 301 or use our “live chat” through messenger online.
What are the differences between F801/803 & F500
The F500 improvements over the F801/803 models:
1: All cleaning is now done from the top, quicker & easier, just pop open the cleaning head door.
2: The metal grate can be removed from the top, no need to lie the appliance on its side.
3: The hard waste tray is U shaped inside with no corners, easier to clean
4: Built in silicon side filter to prevent internal blockages, easier to clean
5: The cleaning roller and brush roller snap lock into place using a handle
6: Engineering & design improvements to the cleaning head
7: Improved strength & durability of both roller motors, aerospace brushless
8: Upgraded water and air pumps internally
9: Quiet locking and unlocking action of the handle from the cleaning head.
10: New 2 year warranty
It’s a further evolution of the already successful Hizero F801 & F803 hard floor cleaners, previously sold in Australia from September 2018. Over 30,000 sold.
Can I do a trade in instore or over the phone?
You can attend any Hizero showroom with your old appliance to take advantage of the trade & save offer.
We can also process trade and save orders over the phone call 1800 662 301 during business hrs.
(note one trade in for each new sale)
How do I trade in my old Hizero?
Please purchase online and follow the steps as shown on the page and in the video, its really easy. We are here to help every step of the way, our live chat team can help 7 days a week
When do I get my trade in rebate.?
When you receive your new Hizero , attached will be return instructions for the old Hizero. Once we have received the old appliance we will rebate the $250 onto the original payment method used. The rebate will be applied within 5 business days of receiving your old appliance. (Please note the rebate is payable on RRP not specials prices. If you process a trade in on a reduced price this will not be valid & the trade in rebate will be calculated off RRP, only one trade in per new sale)
How do I return my old appliance?
When you receive the new Hizero attached will be an instruction sheet & an Australia Post reply-paid label.
Take out the new Hizero and use the brown outer box (keep the white box) to pack the old Hizero, please remove all water before packing.
You will need to remove the handle off the old Hizero, then pack inside the brown box & fill with paper or bubble wrap then seal the box.
To remove the handle use a flathead screwdriver to undo the big screw above the battery.
Attach the provided label and drop off to your local post office at your convenience.
Do I need to pay shipping costs?
There is no cost to return the old appliance. Please pack the old Hizero in the brown outer box that the new one came with.
Please use the supplied Australia post reply paid label, attach this to the brown box with the old Hizero inside.
Please drop off at your local post office.
What do you do with the old Hizero appliances.?
We salvage any components that can be re-used and recycle the remainder
The battery is responsibly recycled with a range of battery recycling companies
Can I keep my old Hizero F801/803?
If you are using the trade & save offer the F801/803 must be returned for the rebate to be applied
If the old appliance is not returned the rebate will not be applied.
Can the rollers from the F801/803 be used in the F500?
The F500 cleaning roller and brush roller are different to the 801/803 models.
801/803 rollers cannot be used in the F500.
Can I keep any of the accessories from the old Hizero?
No we require the F801/803 to be returned to us with all the related accessories