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Trade & Save Online

Trade-In your old HIZERO for a brand new F803

Save $300* OFF RRP when you trade your old HIZERO for a new one.

Does your HIZERO look a bit worn out? Well used? Take advantage of our trade & save offer to upgrade to the latest F803 model.
(The differences between the F801 & F803  are explained in the video below) (* not in conjunction with any other offer)

The differences between the F801 & F803

Watch how easy it is to Trade-in your existing HIZERO to the latest model.

Trade & Save program in 4 easy steps.

  1. Enter the serial number of your existing F801 in the box provided below.
    (Located on the back of the handle 15 digits starts with 7801)

  2. Checkout with your preferred payment method.

    Credit card, Paypal, Zip or Afterpay.

  3. We will then ship your new HIZERO to your home free.

    Attached with the new HIZERO will be instructions on how to return the old model.

  4. Drop off the old HIZERO to your local post office with the reply paid label provided by us

    When we receive the old HIZERO we will rebate the $300 trade in allowance to the payment method used within 5-6 business days.

Get Started

Enter your existing HIZERO F801 serial number.


See our trade & save FAQs below. If you have any questions call us 1800 662 301 or use our “live chat” through messenger online.

What are the differences between F801 and F803 models?

  • Updated charge point, power lead plugs into a socket above the battery = easier to charge
  • Updated storage dock, to store the appliance and both rollers = easier storage
  • Updated waste water tank, uses a float not a sensor = less maintenance required
  • Updated cleaning roller & brush roller motors = longer life
  • Updated control panel graphics = clearer visibility
  • Updated sink drain smaller holes blocks debris = reduced chance of an internal blockage
  • New alignment stickers added to the sink drain= easier to reassemble after cleaning
  • Updated reusable silicone filter – easier to clean just rinse in water.
  • When trading in you also receive a NEW 2 year warranty.

Can I do a trade in instore or over the phone?

You can attend any Hizero showroom with your old appliance to take advantage of the trade & save offer.
We can also process trade and save orders over the phone call 1800 662 301 during business hrs.

How do I trade in my old Hizero?

Please purchase online and follow the steps as shown on the page and in the video, its really easy. We are here to help every step of the way, our live chat team can help 7 days a week

When do I get my trade in rebate.?

When you receive your new Hizero , attached will be return instructions for the old Hizero. Once we have received the old appliance we will rebate the $300 onto the original payment method used. The rebate will be applied within 5 business days of receiving your old appliance

How do I return my old appliance?

When you receive the new Hizero attached will be an instruction sheet & an Australia Post reply-paid label.

Take out the new Hizero and use the brown outer box (keep the white box) to pack the old Hizero, please remove all water before packing.

You will need to remove the handle off the old Hizero, then pack inside the brown box & fill with paper or bubble wrap then seal the box.

To remove the handle use a flathead screwdriver to undo the big screw above the battery.

Attach the provided label and drop off to your local post office at your convenience.

Do I need to pay shipping costs?

There is no cost to return the old appliance. Please pack the old Hizero in the brown outer box that the new one came with.

Please use the supplied Australia post reply paid label, attach this to the brown box with the old Hizero inside.

Please drop off at your local post office.

What do you do with the old Hizero appliances.?

We salvage any components that can be re-used and recycle the remainder

The battery is responsibly recycled with a range of battery recycling companies


Can I keep my old hizero F801?

If you are using the trade & save offer the old Hizero F801 must be returned for the rebate to be applied

If the old appliance is not returned the rebate will not be applied.

Can the rollers from the F801 be used in the new F803?

The F803 cleaning roller is the same as the 801 so it can be used

The brush roller in the 801 is not suitable for the 803.

If you have any new brush rollers for your 801 send them back with the trade in and we will replace them with an 803 equivalent

(only brand new rollers will be exchanged)

Can I keep any of the accessories from the old Hizero?

No we require the F801 to be returned to us with all the related accessories

Most of the accessories are not compatible with the F803

Join the HIZERO Club!
Get $5 OFF your next order!
*Not to be used in conjunction with any other offer. Excludes Shipping.
Redeemable coupon code online only. Offer valid for 30 days from date of joining.