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Need help setting up your HIZERO.? Need support with your HIZERO? Please watch our “how to videos” listed below

You can also chat with us on live chat 9am-9pm Monday to Friday and 9am-5pm Saturday & Sunday

How does HIZERO work, bionic technology

It’s not a steam mop, it’s not a vac

How to assemble your HIZERO

Set up your Hizero in less than 6 minutes

How to use your HIZERO

The best way to use your Hizero

How to clean your HIZERO after use

Clean your Hizero in less than 2 mins

HIZERO weekly cleaning routine

Weekly cleaning in less than 4 mins

How to clean the waste water tank lid

Cleaning the waste water tank filter

How to run the roller & internal clean mode 2

Roller & internal clean function mode 2, run weekly

HIZERO control panel lights, what do they mean

Blue light is good, Red light requires action.

HIZERO trouble shooting

Pull apart & clean everything

HIZERO battery reset

No power, remove & reinstall the battery

Removing & cleaning the metal grate

Remove & clean the metal grate weekly

Cleaning your HIZERO

Hook model PRE July 2019.

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