Need help setting up your HIZERO.? Need support with your HIZERO? Please watch our “how to videos” listed below
You can also chat with us on live chat 9am-9pm Monday to Friday and 9am-5pm Saturday & Sunday
How does HIZERO work, bionic technology
It’s not a steam mop, it’s not a vacuum. It uses bionic technology to clean all hard floors
How to assemble your HIZERO F803
How to assemble your F803 (there will be traces of water in each bottle, factory testing)
How to use your HIZERO
The best way to use your Hizero sweeps & mops simultaneously.
How to clean your HIZERO after use
Clean your Hizero in less than 2 mins, do this after each use.
HIZERO weekly cleaning routine
Weekly cleaning in less than 4 mins, please do weekly.
How to clean the waste water tank lid. F803
Cleaning the waste water tank filter & float mechanism. Model F803
How to run the roller & internal clean mode 2
Roller & internal clean function mode 2, run weekly with Hizero solution.
HIZERO control panel lights, what do they mean
Blue light is good, Red light requires action, see the control panel.
HIZERO trouble shooting
Pull apart clean & reassemble as shown, also check the condition of the rollers.
HIZERO battery reset
No power, remove & reinstall the battery
Cleaning the waste water tank lid. F801
Cleaning the waste water tank filter & sensors on the green stem. Model F801
Removing & cleaning the metal grate
Remove & clean the metal grate weekly
Cleaning your HIZERO F801 pre July2019
Cleaning the 801 Hook model PRE July 2019.