Videos
HIZERO Videos
Need help setting up your HIZERO.? Need support with your HIZERO? Please watch our “how to videos” listed below
You can also chat with us on live chat 9am-6pm Monday-Friday, 9am-1pm Weekends.
F500 Model
F803 Model
How does HIZERO work, bionic technology
It’s not a vacuum, it’s not a steam mop, It uses bionic technology to clean all hard floors
F803 How to assemble
How to assemble your F803 (there will be traces of water in each bottle, factory testing)
F803/801 How to clean after use
Clean your Hizero in less than 2 mins, do this after each use. Download Printable Instructions here
F803/801 Weekly cleaning routine
Weekly cleaning in less than 4 mins. Download Printable Instructions here
F803/801 Control panel lights, what do they mean
Blue light is good, Red light requires action, see the control panel.
F803 How to clean the waste water tank lid
Cleaning the waste water tank filter & float mechanism. Model F803
F803/801 How to clear an internal blockage
If the waste water tank is not filling you may have a blockage.
How to soften the cleaning roller before use-all models
The cleaning roller must be fully soft & moist before use.
F801 Model
How does HIZERO work, bionic technology
It’s not a vacuum, it’s not a steam mop, It uses bionic technology to clean all hard floors
F803/801 How to clean after use
Clean your Hizero in less than 2 mins, do this after each use. Download Printable Instructions here
F803/801 Weekly cleaning routine
Weekly cleaning in less than 4 mins. Download Printable Instructions here
F801 Trouble shooting
Pull apart clean & reassemble as shown, also check the condition of the rollers.
F803/801 Control panel lights, what do they mean
Blue light is good, Red light requires action, see the control panel.
F801 How to clean the waste water tank lid
Cleaning the waste water tank filter & sensors on the green stem. Model F801
F801 How to run the roller & internal clean
Roller & internal clean function mode 2, run weekly with Hizero solution.
How to soften the cleaning roller before use-all models
The cleaning roller must be fully soft & moist before use.
F803/801 How to remove the metal grate
Remove & clean the metal grate weekly. Remove filter push out the grate.