Need help setting up your HIZERO.? Need support with your HIZERO? Please watch our “how to videos” listed below
You can also chat with us on live chat 9am-7pm Monday-Friday, 9am-5pm Saturday & Sunday.
How does HIZERO work, bionic technology
It’s not a vacuum, it’s not a steam mop, It uses bionic technology to clean all hard floors
How to assemble your HIZERO F803
How to assemble your F803 (there will be traces of water in each bottle, factory testing)
How to use your HIZERO
The best way to use your Hizero sweeps & mops simultaneously.
How to clean your HIZERO after use
Clean your Hizero in less than 2 mins, do this after each use. Download Printable Instructions here
HIZERO weekly cleaning routine
Weekly cleaning in less than 4 mins. Download Printable Instructions here
HIZERO control panel lights, what do they mean F801 & 803
Blue light is good, Red light requires action, see the control panel.
How to clean the waste water tank lid F803
Cleaning the waste water tank filter & float mechanism. Model F803
How to clean the waste water tank lid F801
Cleaning the waste water tank filter & sensors on the green stem. Model F801
How to run the internal/self clean function 803
Running the mode2 internal clean on F803.
How to run the roller & internal clean F801
Roller & internal clean function mode 2, run weekly with Hizero solution.
Hizero F803 trouble shooting
How to pull apart clean and reassemble your F803
HIZERO trouble shooting F801
Pull apart clean & reassemble as shown, also check the condition of the rollers.
HIZERO battery reset
No power, remove & reinstall the battery
How to clean the wheels on your Hizero
All 4 wheels can be easily removed for cleaning.
How to clear an internal blockage 801 & 803
If the waste water tank is not filling you may have a blockage.
How to clean the brush roller 801 & 803
The brush roller comes out for easy cleaning.
How to soften the cleaning roller before use
The cleaning roller must be fully soft & moist before use.
How to remove the metal grate F801 & 803
Remove & clean the metal grate weekly. Remove filter push out the grate.
Cleaning your HIZERO F801 pre July2019
Cleaning the 801 Hook model PRE July 2019. (requires a hook)